Helping improve the home buying and selling process

6 December, 2019

The CLC has been pleased to be part of the Home Buying and Selling Group (HBSG) which was was created to improve the home buying and selling process for consumers.

It was set up shortly after the 2017 Government’s Call for Evidence which sought views on how to make the process of home buying and selling cheaper, faster and less stressful. In part, the idea of the group was to help the industry and government work closely together to achieve these aims.

The Ministry for Housing Communities and Local Government are attendees.

However, it was also set up to ensure the many different sectors which are required by individuals to buy and sell a home including finance, insurance, agents, property lawyers, searches, surveying, proptech and removal organisations and associated companies all work closely together to make the process more seamless for consumers. To achieve this, the HBSG works on initiatives in addition to those set out in the Government’s Call for Evidence.

The HBSG is chaired by Kate Faulkner, one of the UK’s property experts and is an informal mix of people from consumer groups, property portals, regulators, redress schemes, trade and representative bodies and companies that help people to move on a daily basis.

To date the HBSG has inputted into the Government’s new ‘how to’ guides and the leasehold consultation. It has helped with The Property Ombudsman’s review of their sales (and lettings) Code of Practice and the recent Royal Institution of Chartered Surveyors new Home Survey Standard.

The HBSG sub working groups have agreed standard wording for a Reservation Agreement between buyer and seller for the Government to use in their research; created a new upfront online information questionnaire for sellers and are working on cross industry data provision, education and more collaborative ways of working together.

We will be talking more about the works of the Group over the coming months and several of those involved in the work of HBSG sub working groups will be presenting at our Annual Conference on 28 January 2020