• under the Student Training Framework this refers to a student registered with the CLC who sits or intends to sit a CLC Qualifying Examination
  • under the Licensed Body Code and Licensing Framework this refers to persons nominated by the body to assume the role of the Head of Legal Practice or Head of Finance and Administration.
Carrying on (a Reserved Legal Activity)

under the Code of Conduct this means that Authorised Persons must personally carry out or supervise the Reserved Legal Activity provided.

Certificate of Recognition

a certificate issued by the CLC to a body corporate recognising it as a Recognised Body - under s.32 of the 1985 Act - suitable to undertake the provision of Regulated Services authorized by the CLC.


under the Professional Indemnity Insurance Code and Operating Framework and Compensation Fund Operating Framework, unless otherwise stated, this means a request of payment due under the terms of a professional indemnity insurance policy (including the CLC’s Master Policy) or the CLC’s Compensation Fund.


under the Compensation Fund Operating Framework this means any person making a claim for payment of a grant from the CLC’s Compensation Fund and includes:

  • the personal representative where the person entitled to make a claim Claimant has died, or
  • the trustee in bankruptcy  where the person entitled to make a claim has been made bankrupt. 
CLC Practice

A legal firm regulated by the Council for Licensed Conveyancers.


any person or persons for whom a Licensed Conveyancer or CLC  body acts in the provision of Regulated  Services; this may also include a person or persons who may seek the provision of Regulated Services.

Client also includes any person for whom a Licensed Conveyancer or Body acts in the provision of Regulated Activities (and may also include a person who may seek the provision of Regulated Activities).

Client Account

a current or deposit account (but not a share account) at a branch (or the head office) located in England or Wales of a Building Society or Bank, in each case in the name of the CLC regulated body, and in the title of which account the word ‘Client’ appears.

Client Charter

The document which sets out in detail what all clients of CLC regulated firms can expect.

Client Money/Monies

any money held or received for a Client by a CLC regulated person or body, incidental to the provision of legal services regulated by the CLC. 

Code of Conduct

the parent document of our regulatory arrangements, outlining the Overriding Principles that the regulated community must comply with and the Outcomes which they must deliver.

Commissioner for Oaths

A public official whose main powers include administering oaths and attesting to signatures to minimise fraud in legal documents.


unless otherwise specified, communications sent by, or on behalf of a CLC regulated individual or body by post, a telecommunication system, or by other means, whilst in an electronic form.


has the meaning given by s. 1(1) of the Companies Act 2006. 

Compensation Fund

as set out at s.21(2) of the 1985 Act,  the Fund out of which grants and other payments are made by the CLC for the purposes of relieving, or mitigating losses, incurred by persons in consequence of the negligence, fraud or other dishonesty, or failure to account, on the part of a CLC Body. 


an oral or written expression of dissatisfaction, which alleges that the complainant has suffered (or may suffer) financial loss, distress, inconvenience or detriment.


Completion is the day when the buyer becomes the legal owner of a property, on receipt of the monies due.

Composite Licence

authorisations on a licensed conveyancer’s licence which give authority to the regulated individual to carry on additional reserved legal activities e.g. probate, litigation*, advocacy*

 *only applicable if the CLC’s application to regulate these services is successful.

Condition Licence

where a risk is identified to the regulatory Outcomes, a condition is imposed on a Licence to eliminate that risk, or reduce it to an acceptable level. 

Conflict(s) of Interest

situation in which an individual or body has an interest, or a party they are representing has such an interest, sufficient to appear to influence the objective exercise of their regulatory responsibilities, in particular the separate duties to act in the best interests of two or more Clients in relation to the same or related matters.

Continuing Professional Development

the means by which members of the regulated community maintain, improve and broaden their knowledge and skills, keeping themselves up to date with the latest development in the profession and its markets, and so enabling them to meet their full potential and provide Clients with high levels of service.

Control (of an entity)

the strategic management, risk management, accounting and financial controls (including supervisory and audit functions) and from which services which consist of, or include the carrying on of reserved legal activities are provided.


strategic management, risk management, accounting and financial arrangements (including supervisory and audit functions) which eliminate, or reduce to acceptable levels, risks to positive Outcomes.

Conveyancing (Services)

as defined at s.11(3) of the 1985 Act , includes the preparation of transfers, conveyances, contracts and other documents in connection with, and other services ancillary to, the disposition or acquisition of estates or interests in land. 

Conveyancing Licence

Licence issued by the CLC to provide Conveyancing Services.

Conveyancing Services

The process of buying or selling land or property.


in relation to costs to Clients this includes fees, charges, expenses and remuneration charged to the Client by the CLC regulated person or body and any Value Added Tax element.

includes fees as defined by s.39(1) of the 1985 Act - “fees” includes charges, disbursements, expenses and remuneration.

Customer Due Diligence (CDD)

includes all of:

  •  “Customer Due Diligence measures” (as defined by regulation 5 ML Regulations)
  •  “Ongoing Monitoring” (as defined by Regulation 8(2) ML Regulations)
  •  “Enhanced Customer Due Diligence measures” (as described in regulation 14 ML Regulations)
  •  ”Enhanced Ongoing Monitoring” (as referred to in regulation 14 ML Regulations).